Refund policy

Effective Date: 15-01-2025

At Carcoreparts, we understand that your perfect pick may need a small adjustment. That's why we've created a straightforward process for returns and exchanges, provided the criteria below are met:

• We accept return only in United states
  

• We accept returns defective and non defective products
  

• We also accept return and exchange both
  

Address: 38 Otis Street, Unit D, West Babylon New York 11704, United States

Return Conditions

• Return Period: 30 days from the delivery date
  

• We accept only new products. We do not accept if product is used or not in original condition
  

• Restocking Fee: None
  

• Refund Time: Within 7 working days
  

• Shipping Costs for Returns: Free
  

Return Method 

• We accept in store returns and at a Drop of location.

Delivery Day Return Policy

Our return policy is based on the delivery day, not the purchase day, to ensure you have enough time to inspect your purchase. If an item is in transit beyond the specified 30-day return policy period, we will consider this and allow returns accordingly. The return policy period starts from the day the item is delivered to your specified address.

International Returns

For all international orders, we strictly do not accept returns or exchanges. Please ensure your order is correct with the product and sizing! In the low chance a product is found to be inauthentic or faulty or flawed, we will allow returns given the instructions below are followed.

Initiate a Return

Contact Us

Contact our customer support team at support@carcoreparts.com with your order number and reason for the return.

Return Authorization

Our team will review your request and provide a return authorization along with a return shipping label (if applicable).

Packaging and Shipping

• Ensure the item is in original condition with all tags, extra accessories, and original packaging included.
  

• Follow the provided instructions for packaging and shipping the return to the address given in the return authorization.
  

• Return the item using usps(United States Postal Service) with the provided return label from steps 1 and 2.
  

Required Documents

• Include a copy of the return authorization with the returned item.
  

• Attach photos if necessary to support claims of damage or defects.
  

Refunds

Once we receive and inspect your return, we will notify you of the refund status. If approved, refunds will be processed within 7 business days to your original payment method. The method of refund will be the same as your original payment.

CONTACT INFORMATION