Frequently Asked Questions (FAQs)

1. What products do you sell?

We specialize in high-quality automotive parts, including:

Fuel Filters
Oil Filters
Crankcase Components
Air Filters
Spark Plugs

Our products are designed to keep your vehicle running smoothly and efficiently.

2. How can I place an order?

You can easily place an order on our website by browsing through our product categories, selecting the items you need, and proceeding to checkout. Alternatively, you can call us at +1 631-871-8973 to place an order over the phone.

3. Do you ship internationally?

At this time, we only offer shipping within the United States. We are working on expanding our shipping options in the future, so please stay tuned for updates.

4. How long will it take to receive my order?

Orders are typically processed within 1-2 business days. Once your order is shipped, delivery times vary based on your location. Most orders are delivered within 3-5 business days. You will receive a tracking number once your order has been shipped.

5. Do you offer free shipping?

Yes Currently we do offer free shipping on all orders. No shipping charges will be charged.

6. Can I return or exchange a product?

Yes, we accept returns and exchanges on most products within 30 days of purchase, provided they are in their original condition and packaging. Please contact our customer support team at admin@carcoreparts.com or call us at +1 631-871-8973 for assistance with returns or exchanges.

7. What payment methods do you accept?

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
PayPal
Other secure online payment options

All transactions are processed through a secure payment gateway to ensure your information is protected.

8. How can I track my order?

Once your order is shipped, you will receive an email containing your tracking number and a link to track your shipment. You can also log into your account on our website to view order details and tracking information.

9. Do you offer customer support?

Yes, we offer dedicated customer support to help with any questions or concerns. You can reach our support team by email at admin@carcoreparts.com or call us at +1 631-871-8973. Our customer support hours are Monday to Saturday, 9:00 AM to 6:00 PM (EST).

CONTACT INFORMATION

Company name: Carcoreparts

Address :38 Otis Street, Unit D, West Babylon New York 11704, United States

Email: support@carcoreparts.com

Contact form: https://www.carcoreparts.com/pages/contact-us

Phone: +1 631-920-0371

Opening hours:

Monday to Saturday (09:00 am -6:00 pm ) (Live Chat and Email)

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